Privacy Policy
Effective Date: 2026 · Company: Handyman Tallahassee · Website: handymantallahassee.us
Handyman Tallahassee ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or communicate with us, including via phone, SMS (text messaging), and email.
By using our services or providing your information, you agree to the terms of this Privacy Policy.
Introduction
This Privacy Policy applies to all visitors, customers, and users of Handyman Tallahassee's website and services. It outlines your rights and our responsibilities regarding the personal information you share with us.
Information We Collect
A. Personal Information
We may collect the following information:
- Full name
- Phone number
- Email address
- Service address
- Billing information
- Details about your home and requested services (e.g., repairs needed, installation type)
- Any information you provide through forms, calls, or messages
B. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser and device information
- Pages visited and time spent
- Referring website
- Cookies and tracking technologies
C. Communication Data
We may collect and store communications when you contact us via:
- Phone calls
- Text messages (SMS/MMS)
- Website forms
This may include appointment details, service notes, and customer support interactions.
How We Use Your Information
We use your information to:
- Schedule, manage, and complete handyman repair, installation, and maintenance services
- Communicate with you regarding appointments and updates
- Process payments and invoices
- Provide customer support
- Improve our services and customer experience
- Send promotions, offers, and service updates (if opted in)
- Maintain internal records and operations
- Comply with legal obligations
SMS / Text Messaging Terms
By providing your phone number and opting in, you consent to receive SMS (text) messages from Handyman Tallahassee, including:
- Appointment confirmations and reminders
- Service updates and notifications
- Customer service communications
- Promotional and marketing messages
Messaging Details
- Message frequency varies
- Message and data rates may apply
- Consent is not a condition of purchase
Opt-Out: You can opt out at any time by replying STOP. After opting out, you will receive a final confirmation message and no further messages will be sent.
Help: Reply HELP for assistance or contact us at handymantallahassee@gmail.com or (850) 123-4567.
Important Notice: We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes.
How We Share Information
We may share your information with:
- Payment processors
- Scheduling and CRM platforms
- Service providers who assist in business operations
- Marketing and analytics providers
All third parties are required to protect your information.
We do NOT:
- Sell your personal information
- Share your personal data for third-party marketing
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Understand user behavior
- Support advertising and remarketing campaigns
You can control cookie preferences through your browser settings.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at handymantallahassee@gmail.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Updates to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions about this Privacy Policy or your data, contact us:
Handyman Tallahassee
We're here to answer any privacy-related questions.